The entire staff (from Kris that answers the phone, to the fertility nurses, to the phlebotomists in the lab) take the time to get to know you personally and they truly care about your family. Dr. Austin looks at your individual situation and tailors your protocols just for you with your input, and Matt, the Embryologist is incredibly talented. They welcome questions and made us feel comfortable every step of the way. We cannot thank you enough for helping bring our daughter into the world!
Dr. Austin and his NP are amazing and really on top of everything. The nursing staff try really hard to make you feel comfortable and taken care of.
Dr. Austin and his staff did an amazing job at making us feel comfortable and like we mattered. They do a very thorough job and it was a great experience. Most important we have a precious baby!
I’m coming here to transition (mtf) and they’ve been very helpful, helping me direct my own program. I decided on an atypical estrogen monotherapy, and they worked with me to make that happen. The day that I went in was the day that I was able to find a source for injectable EV prescription. Super friendly people, can do in-house levels monitoring.
“It was and is a pleasure to work with Doctor Austin’s team and clinic! We’re on our second journey with our surrogate and Doctor Austin’s clinic now and are very happy to know the pregnancy and the mother of our child is in good hands there. Especially when we’re so far away and cannot experience the pregnancy as close as we’d like to. It is good to know he and his team are there whenever needed, and support and advise our surrogate the best way possible.”
I have been going to Doctor Austin for at least 16 years. I know he is a very busy man, however, with each and every visit he takes the time to make my visit feel like it is the most important of his day. Words CANNOT express how special he and his staff treat their patients. Thank you so much. I am a VERY satisfied patient. I am VERY willing to travel the 70 miles. Than you for treating me like I am important and that I matter to you.
Dr. Austin, and endocrinologist at this clinic, has a lot of experience with transgender patients. If you have the insurance or the money, there’s no gatekeeping or BS. He’ll ask you what you need, give his medical opinion, and give you treatment. The staff is respectful.
Dr. Austin is very kind, knowledgeable and respectful of transgender patients. He gave me all the answers I needed and gave me options so my hysterectomy will work out best for me.
We love Dr. Austin. His bedside manner and compassion for our situation is comforting and supportive. We also love all of the staff, they are always welcoming of any and all questions and are always willing to go out of their way to help. Even their financial coordinator bends over backwards to help everyone and to make it a pleasant experience. It is the one doctor’s office we actually enjoy visiting.
We have been seeing Dr. Austin since 2014 and he’s absolutely amazing! Dr. Austin and his team are so kind, caring and sensitive throughout the process. He has done everything from multiple surgeries to IVF to help grow our family. We have 2 perfect boys thanks to him and his team. We are currently seeing him to complete our family with a baby girl. I wouldn’t trust anyone else to grow our family! Thank you!!
I have been going to The Fertility Center of Oregon as Dr. Austin’s patient for many years. He is one of the smartest, kindest, most skilled doctors I have, and his hormone care has really changed my life. His nurses and staff – including phlebotomists – are all stellar and so easy to work with. I’ve sent many friends to this practice, and all of them have gotten the same level of care.
Dr. Austin is the best doctor I’ve ever had and I’ve had a ton. He has been my doctor for 12 years, even for the four years I was at college in California. He helped me set up a plan with the doctor at the health center and also spoke with him throughout all my treatments there. And for anything big I always came up to Eugene to see Dr. Austin. I trust him completely and feel like he really cares about all his patients. All the staff at his office are also amazing. Everyone seems to truly love what they do and cares about their patients. I would recommend Dr. Austin to everyone!
After struggling with infertility, for more than 5 years with various issues, we were so grateful to be directed to Dr. Austin’s office. Dr. Austin and the staff are all so professional, personable and compassionate. I never felt like we were just another number. They were all so patient when listening and answering my 8 billion crazy questions. We conceived through this office via IUI and I am currently 22 weeks with my rainbow baby boy! I am forever grateful to the team at the Fertility Center of Oregon! We will be traveling the 4 hours to his office to introduce our sweet boy, when he is here, and again when we are ready for baby #2! We 100% recommend Dr. Austin and his team!
Dr. Austin is the BEST doctor in our area! He did a perfect job on my surgery, he is caring and he listens to your needs.
My wife and I went to Dr. Austin and his staff for our fertility issues. Everyone is very professional, compassionate and understanding. It’s clear they enjoy their work because it shines through with the service they provide. Dr. Austin is a great person, a great listener and actually hears what you’re saying. He spends a lot of time with each patient…as much time as it takes. I have never felt rushed or like I was just another patient. His compassion, understanding and knowledge is why we have our two beautiful children. Having a doctor and staff who know and understand the stress you’re under, and don’t make it worse, is paramount.
Dr. Austin is very thorough and does an incredible job addressing every bit of medical history to ensure we could move forward with IVF. The office staff are absolutely wonderful and are quick to answer any questions that arise. The support from each person, from the front desk, medical assistant, lab techs, nurses, NPs and Dr. Austin, has made this process much less scary. I appreciate each and every one of them.
From the first phone call that my husband and I made we have always been treated wonderfully, even though the our appointment had to be booked for 2 months out (I completely understand why though, if you want the best you’ll wait for the best). The staff is so kind and caring, always going above and beyond what is needed. We met with Doctor Austin and he never made us feel rushed, unimportant or that any question was silly or too little. He went over every option we would have and made us feel comfortable and confident in our choice!
The office and staff are so kind and professional. The office is tastefully decorated and the experience was superb. As a new patient I was scheduled fairly quickly and my complaint was addressed during my exam. I highly recommend this office!
Dr. Austin is the best physician I have seen for ANY speciality. Period. From first meeting my husband and I had with him, to my laparoscopy, to treatment, he has always made us feel comfortable. His whole team is top notch. Thank you Dr. Austin for making this tough time a little easier!
Dr. Austin and his staff are so compassionate and genuine. They care about their patients. Infertility has been such a struggle for me, but having a clinic that cares made everything easier. I’m so thankful to have them!